Late cancellation or missed appointments:
Vilva Dental Clinic reserves the right to charge up to Rs.100 per hour, in the event of a missed appointment or an appointment cancelled with less than 24 hours’ notice. For appointments longer than 1 hour, we require at least 72 hours.
Late for appointments:
We understand that some patients travel long distances to get to the clinic, and in some cases being late for appointments can be unavoidable. If you are more than 10 minutes, please be aware that you may be asked to reschedule your appointment, unless informed in prior.
We also understand that how important it must be for you to make an appointment and cancel it. No refunds will be made for skipped appointments if not duly informed.
All appointments that are to be cancelled should be informed beforehand, else patients will not be eligible for refunds. Few materials are custom made and are made by Uttama Medical Concepts, so for pertaining materials that need custom make and material, full payment needs to be paid and cannot be cancelled.